FAQ
Welcome to THE ART AURA FAQ page!
Here, we strive to provide answers to the most commonly asked questions about our
textile shop, our products, and the shopping experience. If you have any
additional queries, please don’t hesitate to reach out to our customer support
team for assistance.
What Type OF PRODUCTS DO you offer?
Our shop offers a diverse range of products, including handloom textiles, clothing, sarees, dresses, all sourced from Indian artisans.
How can I place an order online?
To place an order online, visit our website at www.theartaura.com Browse through our product categories, select the items you want, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.
What payment methods do you accept in-store and online?
We accept credit/debit cards, PayPal, UPI & Paytm options. COD is not accepted.
What is your return and exchange policy?
We want you to be satisfied with your purchase. If you are not completely happy with your order, please refer to our “Returns and Exchanges” policy on our website for detailed information on how to initiate a return or exchange.
Do you offer custom tailoring or alterations?
We do offer custom tailoring services for selected products. Please contact our customer support team for more information.
How can I contact your customer support team?
For any inquiries or assistance, you can contact our customer support team via email at info@artaura.com or you can visit our “Contact Us” page on our website for additional contact options.